Microsoft Windows 98 README for Online Services and Internet Service Providers April 1998 (c) Copyright Microsoft Corporation, 1998 HOW TO USE THIS DOCUMENT To view the document on-screen in Notepad, maximize the Notepad window. To print Services. txt, open it in Notepad, and then on the File menu, click Print. CONTENTS OVERVIEW PRODUCT SUPPORT AND PAYMENTS TO SET UP A NEW ACCOUNT TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT OVERVIEW The online services and Internet service providers (ISPs) listed in this folder are made available for your convenience. You can select any of the available online services or Internet service providers you like. PRODUCT SUPPORT AND PAYMENTS By selecting an online service or Internet service provider (ISP) listed in this folder, you are establishing an account with that company directly, not with Microsoft Corporation.

The service you select can provide you with specific payment instructions. Microsoft does not provide technical support for the services that your online service or ISP renders. If you have any questions concerning a particular online service's or Internet service provider's policies or content, contact them directly. Technical Support contact information for the online services/ISPs in this folder are listed below. America Online (in the U. S.

) Telephone: Technical Support: 1 (800) 827-3338 Sales and Billing: 1 (800) 827-6364 America Online (in the U. K. ) Telephone: Technical Support Customer Service Centre: 0800 279-7444 General Inquiries: 0800 376-5432 Online: Further information about terms and conditions are available online. AOL Canada (in Canada) Telephone: Technical Support: 1 888 265-4357 General Inquiries: 1 888 265-4357 Online: Further information about terms and conditions are available online.

AT&T World Net Service Telephone (U. S. , Puerto Rico, and U. S. Virgin Islands): Technical Support: 1 800 400-1447 General Inquiries: 1 800 967-5363 Online: Members should get support at web information for non-members is available at web (in the U.

S. and Canada) Telephone: Customer Service: 1 (800) 848-8990 Signup Support: 1 (800) 336-6823 Online: To access online assistance, type GO MEMBER. CompuServe (in the U. K. ) Telephone: Customer Service: 0990 000-400 Signup Support: 0990 134-819 Technical Support: 0990 000-100 Online: To access online assistance, type GO MEMBER. For real-time technical support, type GO UK HF to access the UK Help Forum.

The Microsoft Network (MSN) Telephone: Dial 888-MSN-TIPS (888-676-8477) for Fast Tips on MSN issues. Customer Service: Australia 02 9934 9000 Canada (English) 800-386-5550 Canada (French) 800-952-1110 Canada TDD (English) 800-840-9890 United Kingdom 0345 000 111 United States 800-386-5550 United States TDD 800-840-9890 If you are calling from a country not listed above, dial 44 181 607 0012 for English-language Customer assistance. Technical Support: Australia 02 9934 9000 Canada (English) 425-635-7019 Canada (French) 425-635-7020 Canada TDD (English) 425-635-4948 United Kingdom 0345 000 111 United States 425-635-7019 United States TDD 425-635-4948 If you are calling from a country not listed above, dial 44 181 607 0012 for English-language Technical assistance. Online: Click MSN Member Support E-mail to send in your question. Prodigy Internet Telephone (U.

S. and Canada only): Customer Service: 1 (800) 213-0992 Signup Support: 1 (800) 213-0992 Online: To access online assistance, go to HELP. TO SET UP A NEW ACCOUNT If you decide to select one of the online services or Internet service providers listed in this document, click the icon for that particular online service or Internet service provider in the Online Services folder on the desktop. This begins the installation process for setting up access to that service on your computer.

TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT If you already have an account established with one of the online services or Internet service providers listed in this document, click the icon for that particular service in the Online Services folder on the desktop to begin the installation process for use with your existing account. Each online service/ISP is responsible for the way this process is handled.