1. 'When making a decision in the real world, it's a common and popular method to diffuse conflict by saying, 'oh, it's not a matter of life and death.' However, when a funeral director is making decisions regarding the most appropriate methods for his or her actions on a daily basis, or in a difficult situation at a funeral home, it is a matter of life and death. It is a matter of death because of the nature of the subject matter of the profession. It is a matter of life for the dead person's loved ones and relatives. The deceased and the living both have needs and wishes that are at stake, regarding the final obsequies for the individual who has passed on.' 2. 'Managers, as well as others who are involved in making choices which can be relatively simple choices or complex decisions have to select a choice or course of action from amongst multiple choices that are available.

Some decision making choices which may be required to be decided upon can include what to eat, what to purchase, in which project to invest and how to select a piece of equipment. The methodology for making a decision is usually embodied in a decision-making model.' Decision-Making Model Analysis General assumptions create the foundation of a person's reasoning. Imperfections with a supposition can create the opportunity for a skewed perspective in a person's reasoning process (Paul & Elder, 2002). The process of choosing one course of action over another is commonly known as decision making. Consciously or unconsciously, people make decisions on a daily basis founded on one or more of the various decision-making models (Sullivan, n. d.

). This paper examines how I apply various decision-making models in the workplace to generate accurate workload estimations in my career. The Qualitative Choice Theory also known as analogous reasoning uses past experi e.