The firm gives training and development as and when it is required. Training is not automatically given and the staff may need to request it when a new client is taken on. A more modern approach being used is Yearly assessment. Some training is also given by team leaders who also give presentations on this. The firm has a specific training department and most of employees' training is done here. This is then hired out to clients as a separate profit-making venture when internal training is not being done.

The firm believes development training lacks profit-making opportunities and deem them as unnecessary. The firm practices induction to a point, an induction document is produced and handed out to new employees who are then placed into the office and taught basic needs by existing workers. External courses such as languages are given when seem necessary. There are positive and negative points about the firm's methods of training and development. With induction, this is when an employee should be introduced to the company, showing them the surroundings and people they will work with.

The firm only gives a written document and so may not provide the employee with all the information they need for a successful induction. By showing the employee around, they will feel more relaxed. The firm's centralised training facility has resulted in the saving of lots of money as there is no travelling around to lots of different locations and money is made from hiring it out to clients. The benefits of external courses e. g. languages give workers the chance to enhance their skills.

However these courses can prove very costly as accommodation is often needed as well as travel expenses and so the firm has to decide whether these courses are essential or not. These courses are very beneficial for the company and individual. By investing in an employee the firm will develop loyalty which will push down costs in re-recruiting as the employee will want to stay with the firm. Training and development is important if a company wants to run efficiently and be competitive. It benefits the company and the workers, employees need to develop their skills to increase job satisfaction which produce higher standard work being a bigger asset to a business. The firm I am investigating is an I.

T. firm which is an industry that has developed rapidly and is still a very new industry, so training is constantly needed. The firm tends to train non transferable skills specific to the job, however a developmental course is offered; languages. This is much more transferable but still beneficial.