Q 1: A typical business microcomputer stores all its software and data files on hard disk. It also has a floppy disk drive. Outline two different reasons why the floppy disk drive may still be needed. -To upload documents, memos... into the system -To download files from the system to take home... Q 2: In the context of a typical computer system, state the purpose of: (a) Internal memory -Is memory that is stored on a device inside of a computer.

(b) External memory -Is stored on a device outside of a computer (for example a zip drive. External memory is usually portable as well. ) Q 3: Computer systems require both application software and system software. (1) Distinguish between these two types of software, -Application software is a designed to be put to a specific practice. -System software is a type of program that has associated documentation which controls the way the computer operates. (2) Give one example of each.

-Application software - Photoshop, Microsoft word... -System software - Windows 98, Apple Mac... Q 4: Give three points a user should consider before deciding to purchase a software package. -Does your computer need a sound card for it? -Is it compatible with your computer system? -Does your computer have enough free memory for the installation of it? Q 5: Describe three housekeeping utilities normally provided with the operating system for a single-user personal computer. Your description should include a typical task for which each utility is used. -Boot, loads up windows...

-Virus Check, check the hard drive for viruses. -Hotkey setup, loads up the keyboard shortcut buttons. - Q 6: There is a trend for general-purpose packages to include additional features normally found in different classes of package. A word processing package with a graphics capability is an example of this trend. (a) Give two reasons for this trend. -It increases sales -It shows that the company who created the software cares for there customers (they give the buyer something they didn't have to).

(b) What are the implications of this trend for: The users of the package; -Free software The hardware required to run the package; -Better compatibility Data compatibility? - Quicker response.