9 1 Dispatchers example essay topic

276 words
This is not an emergency, but could you tell me where the parade route begins? Around the time of Gaspar illa and Guava ween, the 9-1-1 dispatchers are bombarded with questions very much like that. Our community is badly informed of the services provided by the 9-1-1 emergency telecommunications dispatcher. There needs to be increased community awareness of the training, responsibilities, liabilities, and services the local 9-1-1 dispatchers provide. Most people do not realize that these dispatchers are not just performing a job, but are career-oriented and dedicated public servants.

I will explain the history of 9-1-1 dispatching, and refer specifically to what it takes to become a Hillsborough County or City of Tampa 9-1-1 emergency telecommunications dispatcher. Along with a greater understanding of the position requirements, comes a greater awareness of 9-1-1 dispatchers and emergency services in general. History Originally, 9-1-1 dispatchers were primarily retired or injured street officers. Some dispatchers were actually officers assigned to 9-1-1 duty as punishment. Even these days there is a misconception that 9-1-1 dispatchers are nothing more than glorified telephone operators. Too little is known by the general public about what the 9-1-1 dispatchers actually do, and do relentlessly.

Today's emergency dispatchers are an elite group of individuals with extensive training in receiving and dispatching fire, medical, and police calls plus much more. Training Types There are two types of dispatcher training available to potential 9-1-1 emergency telecommunications dispatchers: on-the-job or in the classroom. I am aware of two classroom training programs, one at a local technical school, and the one I took at Hillsborough Community.