Aol Services example essay topic
466 words
Situation Analysis Company background Founded in 1980's was known as Control Video Corporation Could not meet competition from Apple II and Commodore 64, thus it was reorganize to form Quantum Computer services Persuade Tandy corporation and Apple to develop an on-line service, but Apple withdrew at the last minute and left Quantum Computer service to stand alone Innovative market strategy to corner the market through flooding the countryside with diskettes containing America Online software Thus, the born of America Online in 1985 Present Situation Merger with Time Warner America online is a division of AOL Time Warner Before the merger, AOL services included it flagship AOL service, Compuserve, ICQ, MapQuest, AOL Instant Messenger, AOL MovieFone, Spinner. com, NullSoft's Winamp, Digital City. Strategic alliance with Sun Microsystem AOL international division operates in 16 countries with 8 different languages Define the Problem 1) Pricing Strategy Introduction of Flat Rate Pricing in October 1996, which cost $19.95 unlimited Price decrease Price increase Dec 1994 Jan 1995 Oct 1995 May 1996 Oct 1996 $9.95 (5 hrs) $9.95 (5 hrs) $14.95 (20 hrs) $19.95 (20 hrs) $19.95 (unlimited) $3.50 (after 5 hrs) $2.95 (After 5 hrs) $1.95 (After 20 hrs) $2.95 (After 20 hrs) Encourage more user to switch to AOL Increase in AOL usage and more busy signal User complain not getting their money's worth 2) Tech Support (too many users) a) Software Design Could not support the increasing number of user Keep upgrading the AOL software to support the amount of customer Customer had a hard time keeping up with the upgrade b) Hardware Support Not enough modem to support all users at peak hour System capacity did not matc the increasing number of users 3) Unsatisfied Customer Long telephone conversation Long wait time to be speaking to a customer representative over the phone Unable to answer questions about the busy signal Expected the user themselves to regulate the use on the internet S.W.O. T Analysis Strength 1) Strong Strategy Alliance 2) Timely Merger with Time Warner 3) Good Brand Awareness 4) Easy to use 5) Mobile (account) 6) Large Customer Base 7) Company Identity 8) Pre-install software on computer Weakness 1) Not Consistent Profitable 2) Long wait on the telephone for customer service 3) Tech Infrastructure (too many users) a. Software Design b. Hardware Support 4) Weak merger (global navigation network) 5) Poor market research (system cannot support too many user) 6) Lack of global market research 7) Lost identity (when too big) Opportunities 1) Global Expansions 2) New generation of wireless Internet linkup. Join venture with Telecommunication Company.
3) Marketing strategy (new market) (merger) 4) Research & Development (new product) 5) Explore new marketing (tech) Threats 1) Competition 2) Government (regulation) (FCC) 3) New technology 4) Bored of so many new version.
Things every student should keep in mind
- Free example essays found anywhere online are available to anyone, which makes them used, re-used, paraphrased, and abused millions of times.
- Watch out, some are poorly written!
- We strongly discourage you to submit free essays or any of their parts for credit at your school -- they are easily detected by PLAGIARISM CHECKERS.
- Get a brand-new, 100% original paper that will be written especially for you following YOUR EXACT instructions.
100% money back, no questions asked if you paper is plagiarized (this won't happen anyway).
We use a simple but effective principle: one satisfied customer will come back for more, but one who was cheated and misled will tell 10 others too.
Our clients are treated with the highest level of respect that a legitimate student deserves. You, as a customer, will feel this attitude starting from your first contact with our essay service and all the way through.
A significant percentage of cheap essay writing services have also been the source of complaints from students for selling cut and pasted work off the net -- this is a world away from the personalized essay service that EssayPride offers. All our guarantees are always kept -- we are nothing without quality, affordable prices, and the high degree of customer satisfaction!
What our customers say
Piotr S.
Toronto, Canada
I am an ESL student and I am only learning how to write good papers in English. Thanks to EssayPride I am mastering this skill much faster. They help me because they always respond any questions and explain me things I do not understand. They also strictly follow the deadlines and I am never late with my assignments. Thank you very much, guys, your hard work is appreciated. I will surely be ordering more.
Lindsay M.
Winston Salem, NC
Oh my Gosh! My life has become sooo much easier after I've come across this website. I am a working student, so sometimes I am too overwhelmed with so many things and I really need a hand with my papers. I am glad I have found a company I can trust. I have confidence in these guys, because they proved to be good quite a few times.
Kirk N.
Austin, TX
I never leave reviews for products or services because I am quite particular and picky. Surprisingly enough, EssayPride has managed to satisfy all of my requirements, even though I asked for several alterations to the paper they've sent initially. My assignments are quite complicated and it is essential to possess a certain level of knowledge in order to write a decent paper. These guys have managed, so I give them four stars.
Emma Ch.
Birmingham, UK
Customer service is very responsive to your queries, they answer any question within an hour. Even if you have a problem with an order, you can contact them and they will fix it promptly. The quality of writing is very good, writer knows what he is talking about. I had a very positive experience using this website, I will be a returning customer.
Travis J.
Perth, Australia
I used this website more than once and every time my experience turned out to be extremely positive. I think their price-quality ratio is very good, because I couldn't find anyone writing better than these guys, who would work for this money. Thank you!
Myung O.
Seoul, South Korea
I am a Korean student studying in the US. I would like to thank essaypride staff, especially writer Jeff P., for helping me out so much. My grades are good with all your help and I keep calm about the results of my year.
Boyi Zh.
St. Louis, MO
As probably any student, I was quite hesitant about asking somebody else to do my assignments at first. However, after EssayPride has sent me my first paper and I've read it, I understood that I could actually learn a lot from them. The research they've done was impressive and I understood the topic even better than after going to class and reading my textbook. I am not using this website to "cheat", I am using it as a tutoring service, they help me to understand the material better.
