Flow Of Communication In An Organization example essay topic

In all the different places I have worked there has always been a dress policy. In the Army we wore BDU'S and I always had to have my hair up. When I started working as a CNA again I had to ware a uniform "Scrubs" and there again they liked are hair to be up. I think in every job setting there should be a dress code for one it will distinguish you from everyone else and it lets the employees respect their job. Language had never been a real big problem to have to censor in the jobs that I have had.

I think as an adult working in a professional setting you know what to say when you can say and where you can say it. Casual dress, a workplace perk acceptable throughout corporate America, is not altogether as common in other parts of the world... (Tatiana D. Helenius) Sloppiness in dress not only makes a bad impression, but it may cause others to question business credentials or reliability... (Tatiana D. Helenius) 'In the international arena,' said Del Vecchio, 'the words 'conservative, traditional, and formal's till very much apply. If you are not sure, err on the side of formality. Whether in Europe, Asia, the Middle East, or South America, informality and a careless attitude will scuttle even the most talented executive".

(Tatiana D. Helenius) If it's determined among your group that negotiations will be conducted in English, be considerate by avoiding slang terms such as 'in the loop,' 'push the envelope' and 'should I CC you on that?' This advice applies to written communications such as faxes, as well. (Tatiana D. Helenius) In political terms, 'conflict' refers to an ongoing state of hostility between two groups of people. (Wikipedia: Verbatim copying.) Conflict as taught for graduate and professional work in conflict resolution commonly has the definition: 'when two or more parties, with perceived incompatible goals, seek to undermine each other's goal-seeking capability'. One should not confuse the distinction between the presence and absence of conflict with the difference between competition and co-operation. In competitive situations, the two or more parties each have mutually inconsistent goals, so that when either party tries to reach their goal it will undermine the attempts of the other to reach theirs. Therefore, competitive situations will by their nature cause conflict.

However, conflict can also occur in cooperative situations, in which two or more parties have consistent goals, because the manner in which one party tries to reach their goal can still undermine the other's attempt. (Wikipedia: Verbatim copying.) In a business context, diversity is approached as a strategy for improving employee retention and increasing consumer confidence. The 'business case for diversity', as it is often phrased, is that in a global and diverse marketplace, a company whose makeup mirrors the makeup of the marketplace it serves is better equipped to thrive in that marketplace than a company whose makeup is homogeneous. Business diversity consultants and diversity trainers often treat the social consequences of diversity as secondary; their primary focus is to enable the company to function in a heterogeneous or global economy. Companies with diversity programs are usually national or international in scope, or are composed of large groups of workers who come from differing backgrounds.

(Wikipedia: Verbatim copying.) Taken from 'Business Communications", The flow of communication in an organization contains three parts: downward, upward, and horizontal. Downward communication is communication that flows from supervisor to employee, from the people who make the policies to the people who operate them. This form of communication includes teaching personnel how to do specific duties, orientating them to an organization's procedures, rules, mission, and history, and helping employees learn about the quality of their job performance. Upward communication is usually the information received back from the employee in response to the downward communication. 'Accurate upward communication keeps management informed about the feelings of lower-level employees, taps the expertise of employees, helps management identify both difficult and potentially promotable faculty and staff, and paves the way for even more effective downward communication (1996). ' Horizontal communication is defined as the interactions between the employees at the same level to coordinate activities that occur within an organization.

Supervisors have to recognize that informal horizontal communication takes place in any work place where persons are available to each other. This informal communication that is not always task oriented contributes to the morale of the organization, improvements in the way duties are performed, and sometimes clarifies upward and downward communication. In any organization, people need to keep talking to one another, so that they can work through their problems, overcome barriers, and find encouragement and support from others that are involved with similar goals and efforts. It is imperative to have all three of these communication flow techniques if an organization is going to run smoothly. Hugh B. Jacks, President and Owner of Potential Enterprises and Adventure Safaris, says that 'any company that wants to remain competitive and successful in today's business environment must develop and use channels of communication that flow in all directions (1996). '

Bibliography

Body language savvy May 3, 2000 By Tatiana D.
Helenius Diversity: The Invention of a Concept, Encounter Books, 2002.
Wood, Peter Business Communications, 11th Edition, Lehman, Him street, Baby, South Western College Publishing, Cincinnati, Ohio, 1996, pp.
43-6. Web Reading List web of the article. Retrieved July 17, 2005 web Retrieved July 17, 2005.