Host Of Skills And Knowledge To Hsbc example essay topic

HSBC- we are the world's local bank The Business / Organization The HSBC Group is named after its founding member, The Hong Kong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between Europe, India and China. The inspiration behind the founding of the bank was Thomas Sutherland, a Scot who was then working for the Peninsular and Oriental Steam Navigation Company. He realized that there was considerable demand for local banking facilities in Hong Kong and on the China coast and he helped to establish the bank which opened in Hong Kong in March 1865 and in Shanghai a month later. Soon after its formation the bank opened agencies and branches around the world. Although that network reached as far as Europe and North America, the emphasis was on building up representation in China and the rest of the Asia-Pacific region. HSBC was a pioneer of modern banking practices in a number of countries.

In Japan, where a branch was established in 1866, the bank acted as adviser to the government on banking and currency. In 1888, it was the first bank to be established in Thailand, where it printed the country's first banknotes. From the outset trade finance was a strong feature of the local and international business of the bank, an expertise that has been recognized throughout its history. Bullion, exchange, merchant banking and note issuing also played an important part. By the 1880's, the bank was acting as banker to the Hong Kong government and also participated in the management of British government accounts in China, Japan, Penang and Singapore. In 1874 the bank handled China's first public loan and thereafter issued most of China's public loans.

By the end of the century, after a strong period of growth and success under the leadership of Thomas Jackson (chief manager for most of that period from 1876 to 1902), the bank was the foremost financial institution in Asia. Today with its headquarters in London, HSBC is one of the largest banking and financial service organizations in the world. HSBC's international network comprises over 9,800 offices in 77 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings are held by nearly 200,000 shareholders in some 100 countries and territories.

The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts. Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities. HSBC conducts business in a wide variety of social and business cultures and in a broad range of political environments. As a commercial organization, the governing objective is to provide a satisfactory return on their shareholders! | capital. HSBC does this by having a talented and motivated staff who offer their customers competitive services and products.

They meet their financial obligations, invest to develop their business for the future; and investments are made primarily on a financial basis, but with regard to the principles and values set by the company. HSBC has always striven to maintain the highest ethical standards. HSBC articulates their commitment through the Statement of Business Principles and Values and their support for the UN Universal Declaration of Human Rights, the UN Global Compact and the Global Sullivan Principles. HSBC's policy is not to make contributions to political parties or partisan organizations. HSBC works co-operatively with host governments and regulators while remaining politically neutral in all jurisdictions. The HSBC Group is committed to five Core Business Principles through loyal and committed employees who make lasting customer relationships and international teamwork easier to achieve". h outstanding customer service "h effective and efficient operations "h strong capital and liquidity "h prudent lending policy"h strict expense discipline The welfare of the entire HSBC staff is a fundamental concern.

The company recruits and promotes employees solely on merit and suitability; they encourage staff to realize their full potential. While HSBC recognizes and rewards individual performance, they also foster teamwork in their working environment as well as encouraging initiative and innovation. Their members of staff receive, and must abide by, Codes of Conduct, which call for honesty, integrity, openness and teamwork for the benefit of customers, shareholders and the communities they serve. HSBC is committed to providing equality of opportunity to all staff, regardless of sex, race, nationality, age, disability, ethnic origin, religion or status, on the basis of merit and suitability.

HSBC believes in maintaining effective employee relations, and they are willing to work with and through recognized staff representative bodies. Becoming apart of the HSBC staff as an intern in the Special loans department, I soon came to realize the importance of the Business Principles developed here at HSBC. The Special Loans Department is one of many departments not only in our building here in Buffalo, but all over the world. Each department is vital to the success of the company whether it has 10 people or 500 people within it. The Board of Directors here stresses that even though working in a building of about 1300 employees, each employee is apart of the success of the company from the mailman to the President of the company.

Though just an intern in one department, my supervisor motivates me by telling me that the work I do is vital to the success of the department, to the success of the building, and all the way to the headquarters in London. Learning Objectives 1.) The use of Microsoft Excel in my Corporate Finance class to be able to tie my auditing work here at HSBC into Excel and all the components of Excel that I learned in class and will learn at HSBC as an intern to further gain advanced knowledge of the program. During my experience as an intern here at HSBC, I was able to use and develop my knowledge of Microsoft Excel everyday that I was here. I was able to work with an ARM Audit program on a spreadsheet that allowed me to further develop my skills with formatting and data basing on Excel. I feel as though here at the end of my internship that I have been able to become very familiar with the Microsoft Excel program. Therefore, in the future with school and jobs, I will be able to take my knowledge of the program not only to my classes, but also to a future job.

2.) SUNY Oswego expresses a lot of team based projects and presentations and the experience gained from my courses will allow me to use and enhance my skills to work in a group to obtain goals here at HSBC that our Supervisors give out to us as a team. Though there were not many individual team based projects handed out by my Supervisor to the department as a whole, just being in the department felt as though I was working on a big team project. The department works as a whole together in order to meet the goals set out by our supervisor for the day, week, month, and year. An important aspect that I learned up in Oswego about teams is that everyone must work together in order to achieve the overall goal set out, not just one person can do it. I felt as though here in the Special Loans Department, everyone did a good job of that as the department not only gets along very well together, but works together as well. Sure, there are going to be bumps in the road here and there, but being apart of a professional work environment for the past two months has taught me how to get through the tough times and create positive results.

3.) In my recent Global Marketing class in Oswego, my professor made us pay attention to great detail. Using the skills that I learned in class to achieve quality grades with professional type work put into my projects will carry over to this internship. I will be able to use what I learned to focus better on the tasks that my Supervisor gives to me. My main task here as an intern in the Special Loans Department here at HSBC was to correct errors on the main system and to advance those corrections to a spreadsheet on Excel. It was very important that I made sure I thoroughly checked the system for errors and to correct them when needed.

The great attention to detail that I learned in my Global Marketing class came into play here immensely. In order to do my job here; perfection had to be reached so that the system could be used effectively. Looking at about 15-20 different sections of each loan that I reviewed on the system, my concentration and attention to detail was needed every day by my department for the 8 hours that I worked. I believe that my skills in these areas have increased greatly over the past two months and I am more skilled because of this. 4.) Once a month here at HSBC, we are to present to our Supervisors a status of where we are with our work and to give a small presentation about what we each have accomplished in the month and our goals for the upcoming month. Though I am only here for little over a month, I do give one presentation.

I intend to use my skills I learned in my Communications 210 class and all of my business presentations. I think that it will be a good learning experience for me to speak in front of HSBC managers and supervisors to get a professional point of view on my presentation skills. The presentation I made was on the Friday before I left HSBC. My supervisor told me that it was just to be a small 5-7 minute review of my stay here at HSBC and what I had accomplished in my mind. Using the kills I learned in my Communications class, I spoke for about 10 minutes mainly on these learning objectives that I set out for myself before I started here. My supervisor said that he was impressed with my tone and eye contact of my presentation, saying that I have the ability to liven up a room which is very important when giving business presentations, especially in Marketing.

It was good to get a review such as that from a professional, it showed that my education and experience have given me the confidence to go out and use what I learned in the classroom. 5.) Working with a lot of loans here will definitely put a lot of my accounting skills into action. At SUNY Oswego, accounting was not one of my major strengths. Breaking down loans and amortization tables and using them in Microsoft Excel will help me understand the accounting system more, and accounting is used greatly here at HSBC. After working with loans everyday here at my internship and becoming more familiar with a lot of what I learned in accounting, I wish I would have been able to do this internship before I took accounting. A lot of the accounting here in the Special Loans Department is very basic, and it would have helped me a lot in the classroom if I had the chance to do this a little earlier in my college career.

All aside, I was able to use some of the skills learned in the classroom out here in the field, especially with amortization tables. Each loan has an amortization table involved with the payments an I was able to review a lot of the table and pretty much master that format and calculations of it. Interest rates of course are used a lot with loans and are involved in the tables as well. From compounding monthly to annually, I was able to gain more knowledge of the accounting system, something that is very evident in a bank. Skills Development Coming into my internship, I was able to bring a host of skills and knowledge to HSBC.

With 4 years experience in a Nationally Accredited Business School and a variety of business classes taken, I was able to fit right in the business setting here at HSBC. My computer background and the ability to work with Microsoft Office programs allowed me to ease right into the work I was doing, especially with all of the Excel work that I was going to be doing. Also, just the familiarity of using a computer everyday allowed me to make the transition to the internship easier. With the almost two months spent here at HSBC, I was able to gain more knowledge and skills, particularly with the professional business setting in itself. Every job that I had before this internship was a hard labor job whether it is in a factory or landscaping.

With going to school for business, this internship in a professional corporation such as HSBC allowed me to introduce myself to the business world and learn what it takes to have success within it. This experience allows me to take the knowledge and skills I learned not only back to school, but also to wherever I plan to go once I graduate. I think that something I need to work on a just a little bit more in order to ready myself for when I graduate is some more confidence and patience. I have to realize that my goals right now are a bit lofty for myself and that I must have the patience in order to achieve them. Also, having the confidence in myself to achieve these goals must be there as well, as I will not reach my goals by not having confidence in myself to pursue and take them down.

By being able to have the patience and confidence in myself there should be no reason why I do not achieve the goals I set for myself. Working Relationships My supervisor, Chuck, is a pretty quiet guy unlike myself when it comes to working in an office type situation. Granted, he does work with all women except for one other man who is rarely around and myself so I can imagine why he is a little quiet. I think when he first knew that I was coming he had to be a little happy that there was going to be another guy around. I think through the time that I have been here I have been able to open him up more. Chuck and I have had a good working relationship since I have been here.

He understands that I am an intern looking to learn as much as possible and he has been willing to share his knowledge with me whenever I come to him with a question or advice. I believe that he appreciates the work that I have done for the department and the professionalism that I try to carry with myself. Chuck is a professional himself and carries himself in that way, and it was a good precedent for myself to live up to since I have been here. Recommendations Well being in an office situation where there are cubicles everywhere is something not everyone is going to like.

I think that you need to be the kind of person who is willing to work around a lot of people and can take some noise throughout the day in order to work here. Some of the changes that I would recommend to this site is a survey to new employees on what kind of work environment do they enjoy in order to maybe place them in a situation that is best suitable for them. To other students possibly looking into interning for HSBC, I recommend it greatly. There are o many people here in the building to make contacts with for the future and having a world-renowned corporation such as HSBC on your resume can speak volumes to future employers. I advise them to have the knowledge of a computer to work here, because you are on one all day. Also, the people are so friendly around here that if you were not a people person, I would not recommend applying to intern here.

Besides the aforementioned, HSBC had been a great lace to intern and I recommend it to anyone and would answer questions for any applicant in the future. Conclusion My experience as an intern here at HSBC has been a really good learning experience for me and I have enjoyed every minute of it. What I liked most probably were the people that I worked with. Without a fun group of people at work, work is not going to be an enjoyable place to go for you. The people here have been great and have helped me out in every way that I needed.

What I liked the least was probably having do to a lot of the same everyday. After a while it got kind of repetitious but I didn! |t mind it that much, just would have liked to do some various things here and there. This experience in a way has affected my career choice. I would love to continue to work for a company such as HSBC and they are giving me every opportunity to as I have applied for about 5-6 positions already within the company ranging from Chicago down to Charlotte.

This internship has made me more focused on my career now and it has showed me that I can do much more. I graduate from college in December and would love to have a job locked up by the time I get out. I know through hard work and having patience, I will be able to do so. I am glad that I was able to work here and would love to continue my young career here at HSBC..