Master Black Belt And Team Members example essay topic

First off I am pleased that you, Books-R-Us, is going to adapt to the Six Sigma process. Not only will things run smoother, the product better, but the end customer will also be happier. I am going to plan out the course for you below; if you need any additional help here is the master black belt who you will want to contact: Now assuming that everyone has already read Six Sigma for Everyone by George Eck es, I'm not going to go into defining all of the technical terms; he does a fine job of doing that in his book. Business Case: We are going to revamp out assembly line project to run both effectively and efficiently.

The assembly line is the core of the business, and if it isn't running both effectively and efficiently, we are loosing money. Problem Statement: We have made no steps to improve our line, even though we have the demand for our books. We only have one employee, who by the way can't keep up with the demand. We need to get to the point to where for every 1,000,000 books are sold madam customer only rejects 3 or 4.

Now this would be easy to do if we were only putting out 5-6 books a day, but we also need to put out a great number of books. Project Scope: Bottom line, like I have sated over and over, is improving our effectiveness and still maintain a level of being efficient. Easier said than done, right? Wrong, if we focus on where the bottlenecks are in the line, and focus on the areas that are causing the books to be rejected (i.e. the folding process) we can improve our system dramatically. We are not going to worry about the bottom line and net profit. That isn't your job as assembly line workers; we will leave that up to the group of executives for Books R Us.

We realize that in the beginning we may be loosing money because this is going to take time to turn things around. We only want to worry about the assembly line, that's it. Goals and Objectives: Right now at the current step of the process (with one employee), we are making 4 books per shift, but we are also having 4 books rejected. We are loosing money, obviously. We have the demand for our books, if we put our 1,000 books and madam customer rejected 0, we would sell 1,000 books. There is obviously the demand for the books.

We just have to get to the point to where they are quality books. In the next four to six months in one shift I would like to see 6 books made with a maximum of 1 rejected. Milestones: Because of the limited space and the small staff we are going to have, I feel we can get results faster than they did at GE. I would like to see the Define and Measure milestone done in 3 weeks, Analysis 3 weeks, and Improvement implemented over a 6 week journey. These are just guidelines; if we feel we need more time in the Define and Measure stage, by all means, take it. I really feel confident that we can be ready to implement Control at the end of six weeks.

Roles and Responsibilities: We are going to set everyone up with a role; nobody is going to be left out. The roles include; The Champion, the Black Belt, Green Belt, Master Black Belt and Team Members. Most of our staff will be the team members with the occasional leader. The Champion: Madam Entrepreneur Black Belt: Myself (Brent Fennessey) Green Belt: None Master Black Belt: Bob Holler bach (contact information above) Team Members: Everyone else hired to work on the assembly line.

I may sound like I'm beating a dead horse here, but I'll say it again, we need to increase our effectiveness and efficiency. We need to increase our effectiveness because that's what our customers demand. They need the fold even on all four sides; we can't have the back page sticking out past the first. They demand a good staple, evenly stapled on the top and bottom, with even staples from the binder.

We all know they like a clean cut on the binder, straight lines with no jagged edges. They need it to look attractive to them so they need a good line on the cover, straight and dark. One of the biggest complaints I've heard is inconsistency; they demand that if the staples are 1/8" from the binder on one book they expect it like that on all of the rest also. This goes for the folders, cutters drawers also.

Ultimately we will have 8 employees, (9 including myself) and below is the process map of what we will be running like after six sigma.