Shop's Style Of Management example essay topic

580 words
Business report of the Body Shop and other Business Claire P - Innovation and change in management The body shop Australia is an archivist organisation and a retailer committed to customer service. Their vision is to be operating and recognised as the benchmark company of commercial success and integration, stakeholder Fulfilment and social and environmental change. The Body shop has many beliefs and is against animal testing. Some changes that recently occurred within the organisation were the legislation on maternity leave- Paid maternity leave is now available to all staff including casuals, and technological change- new registers were incorporated in stores.

There is also more activity in the shop and more concentration on customer service. These changes were brought about because the organisation is always striving for success, and these changes had to be brought upon, in order for the business to stay on top, and function as well as possible. To cope with these changes, the body shop had to focus more on things within their individual stores, for example each store makes their own gifts and manages their own store as if it were their own business. They also employed more staff, and with the new staff, they ensured that they were properly trained and capable of any task that may need doing within the store.

The management strategies used to implement these changes, were to have a leader who is a strong communicator, very positive and optimistic, a forward planner and a flexible coordinate, democratic leader who is extremely professional. In my opinion, The Body Shop's style of management is very advantageous because there is a lot of equality between the employees, so nobody feels as if they are just a casual and can't express their opinion. The way the body shop works as such a cooperative team is beneficial and successful because a lot gets done, and there is no competition between the employees. In allowing each store to run as if it is its own business creates a feeling of initiative and hard work for the managers of the individual stores.

I think the idea of paid maternity leave for all employees is a great style of management because it allows women to have children without loosing their jobs or going through a financial crisis. The body Shop has a good management style compared to most businesses; however there are other businesses that have similar management styles. Vincent's Caf'e Restaurant is a small business that innovative and well managed. At Vincent's, the staff are treated all like equals and there is no dominating leader that has any more privileges than the staff, much like the body shop.

Vincent's has also implemented change to keep on top of things. They have recently undergone renovations and now have a wood fire pizza oven. This has created a new form of income and a whole new division to the business with takeaway pizza. To cope with this change, more staff have been employed. And again, much like the body shop, the staffs are being trained as well as possible so they are capable of any task that may need to be performed.

In conclusion I think that the management strategies of good businesses like the body shop and Vincent's have a lot to do with their success, and they will always be benefiting from this good management.