Skill Requirements And Selection Criteria Experience example essay topic
I see myself as a hard worker who is always interested in further developing my skills. I believe my skills, academic abilities and experience would make me a valuable asset to your organisation. I look forward to meeting with you to discuss this opportunity further. Yours Sincerely GENERAL SELECTION CRITERIA INFORMATION Human Resources Management As Second Assistant Manager at McDonalds, I was required to provide advice on many issues to some 90 staff. I have implemented a complete change of policy and procedure including staff morale in the transition from a Franchise store to a McDonalds owned store. I have undertaken Store Management responsibilities being sole shift manager on a day to day basis.
Recruitment I have attended McDonalds Management courses specific in how to conduct selection interviews in line with good HR practice and legislative requirements. Training I have been involved in the process of creating a yearly staff training plan with ongoing training needs analysis depending on individual development requirements. These individual experiences included areas such as religion, cultural background, ages from 15 to 42 hence varied attitudes. I also gave optimistic and motivational advice to younger ages who were dealing with struggles of teenage life and schooling issues and also to university students who were disillusioned with their chosen course of study. I had the ability to outline the long term repercussions involved with their decisions by empathetically understanding their needs.
Staff Development I oversaw the initial staff training procedures and was required to continually monitor current or new strict policies and procedures of McDonalds standards. It is imperative that there is constant monitoring and evaluation amongst a workforce as having a proactive approach allows the opportunity of becoming a benchmark organisation through customer / client satisfaction. Accountability and Extent of Authority As second assistant manager, there was great accountability and authority placed on myself. I was involved with daily reports that monitored our inventory, sales, customer trends, comparisons to previous months, waste, food safety results (twice daily) and our employment percentages for each hour. I was required to allocate budgets for promotional displays and administrative responsibilities. I also approved large sums for stock purchases, equipment maintenance and petty cash vouchers all within limitations of the store budget.
Previous Council experience allowed me to represent MVC C in a professional capacity in the field of Local Government, Federal and Sate committees and boards. Judgement and Decision Making I have been placed on the spot repetitively to prioritise different issues with both preciseness and promptness in front of staff and customers. Previous Council experience has also required research and investigation of relevant programs with providing advice and solutions to all levels of management including Group Directors, The Mayor and Councillors in the form of reports. Skill Requirements and Selection Criteria Experience has been gained in dealing with complexities of different works carried out and needs of various employees ranging from staff at McDonalds to Office Manager in America to acting Environmental Officer at Moonee Valley City Council. This included all levels such as subordinates, managers, directors, Councillors and consultants. Experience has been gained in Microsoft programs with a typing speed of 72 wpm and 92% accuracy.
Brochures, pamphlets and invitations have also been designed on Publisher as displayed with this application. Management Skills Being in a previous management position, I have dealt with budgeting, interviews, exit interviews, terminations, development of different work plans including their evaluation. By undertaking many responsibilities and tasks, I was taught how to prioritise work effectively and maximise my use of time, also to work autonomously as sole manager on a day to day basis. A number of times have I had to make instant decisions resulting in the success of 150 to 200 customers at time, using available staff and resources. Interpersonal Skills I have been involved with constant change in the workforce whether it be as a result of legislative requirements of head office suggestions. I have been used multiple times to represent fellow staff and also management views once promoted.
Being a manager of an influential age group emphasised the important of team work, motivation and positive attitudes. Qualifications and Experience I am Tertiary Qualified in the field of Human Resources where I received my Bachelors Degree in Business. I have had various experience in different fields for a total of six years which shows my adaptability to different industries. I have used and learnt many software packages over this period according to the different industry standards, which enabled me perfect report writing and presentation skills.