14 ELEMENTS OF A SUCCESSFUL SAFETY & HEALTH PROGRAM Element 1: Hazard Recognition, Evaluation and Control. Establishing and maintaining safe and healthful conditions required hazards, evaluating their potential effects, developing ways to eliminate or control them and planning action priorities. This process is the essence of successful safety and health management. Element 2: Workplace Design and Engineering Safety and health issues are most easily and economically addressed when facilities, processes and equipment are being designed. Organizations must incorporate safety into workplace design, production processes and selection. They also need to evaluate and modify or replace existing processes, equipment and facilities to make them safer.
We explore how the design and function of the workplace can complement safety and health goals, minimize exposure to hazards and promote safe practices. Element 3: Safety Performance Management As in all areas of operations, standards must be set for safety performance. They should reflect applicable regulatory requirements, additional voluntary guidelines and best business practices. We describe how managers, supervisors and employees can be made responsible and held accountable for meeting standards within their control. W elook at how job performance appraisals can reflect performance in safety and health, as well as in other areas. Element 4: Regulatory Compliance Management The Occupational Safety and Health Administration (OSHA), the Mine Safety and Health Administration (MSHA) and state safety and health agencies establish and enforce safety and health regulations.
Other agencies, such as the Environmental Protection Agency, also issue and enforce regulations relating to safety and health in the United States. We discuss key aspects of international regulations in the European Union, Canada and Mexico. Staying informed about and complying with regulations are essential goals of safety and health programs. We also look briefly at conducting regulatory compliance inspections. Element 5: Occupational Health Occupational health programs range from the simple to the complex. At a minimum, such programs address the immediate needs of injured or ill employees by providing first aid and resp once to emergencies.
More elaborate medical services may include medical surveillance programs and provision for an in-house medical capability. In addition, some companies are beginning to focus on off-the-job safety and health through employee wellness and similar programs. ELEMENT 6: Information Collection Safety and health activities, including inspections, record keeping, industrial hygiene surveys and other occupational health assessments, injury / illness /incident investigations and performance reviews, produce a large quantity of data. Safety and health professionals must collect and analyze this data.
Small incidents often provide early warning of more serious safety or health problems. Complete and accurate records can be used to identify hazards, measure safety performance and improvement, and through analyses, help identify patterns. ELEMENT 7: Employee Involvement Design and engineering controls are limited in their ability to reduce hazards. Companies now understand that their real assets are people, not machinery, and they also realize that employees must recognize their stake in a safe and healthful workplace.
As employees become more involved in planning, implementation and improvement, they see the need for safer work practices. Solutions to safety and health problems often come from affected employees. We look at how employees can contribute to safety and health objectives through safety committees and teams. ELEMENT 8: Motivation, Behavior, and Attitudes Motivation aims at changing behavior and attitudes to create a safer, healthier workplace.
This elements describe two general approaches organizations use to motivate employees and stresses the role that visible management leadership plays in changing unsafe or unhealthy behaviors and attitudes. It also describes three motivational techniques: communications, incentives / awards /recognition and employee surveys. ELEMENT 9: Training and Orientation New and transferred employees must become familiar with company policies and procedures and learn how to perform safely and efficiently. The use of on-the-job, classroom and specialty training can contribute to a successful safety and health program. A complete program includes hazard recognition, regulatory compliance and prevention.
The training is reinforced through regular follow-up with both new and veteran employees. ELEMENT 10: Organizational Communications Effective communication within the organization keeps employees informed about policies, procedures, goals and progress. We see how to spread the word about safety and health programs inside the company through the use of bulletin board notices, newsletters, meeting and other devices. Effective two-way communications between employees and managers is critical as is publicizing safety and health information in the community.
ELEMENT 11: Management and Control of External Exposures Todays safety and health programs must address risks beyond the organizations walls. We described the kinds of contingency plans and 'what if' worst-case scenarios that are part of planning for disasters, contractor activities and product and other liability exposures. ELEMENT 12: Environmental Management Environmental management often requires a complete program of its own and is addressed in a separate volume, 7 Elements of Successful Environmental Program, available from the National Safety Council. Many companies, however, address environmental issues along with safety and health as part of their comprehensive programs. We discuss the minimum that an environmental program should cover, including compliance monitoring and contingency planning for emergencies. More aggressive environmental management incorporates pollution prevention and an active role in environmental improvement.
ELEMENT 13: Workplace Planning and Staffing Safety and health considerations are important when planning for and staffing the company's work force. We consider issues such as work safety rules, employee assistance programs and requirements resulting from the American with Disabilities Act. ELEMENT 14: Assessments, Audits, and Evaluations Every organizations needs tools to measure conditions, monitor compliance and assess progress. A variety of evaluative tools can be used to meet the needs of the organizations, including self- assessments, third-party assessments and voluntary regulatory assessments. Numerous resources are available for conducting assessments audits and evaluations, including the company's own trained internal staff, consultants and OSHA and other agencies. The Continuous Improvement Model is a framework for safety presented in the National Safety Councils Agenda 2000 Safety Health Environment Program.
The 14 Elements are the materials that fit within the framework. Continuous improvement is a process-oriented business approach that emphasizes the contributions people make to long-range, permanent solutions to problems. It is the cornerstone of total quality management. Applying the process that forms the ContiinuousImprovement Model requires understanding causes before designing solutions.
Improvements may be dramatic or incremental. In any event, the model helps ensure that occur regularly. The Continuous Improvement Model Phase 1: Management Commitment and Involvement The first phase is to make a management commitment and to gain managements involvement. Companies with successful safety and health programs have active senior management participation. Without this active involvement, mid-level managers and front-line supervisors tend to ignore safety and health as an issue.
Senior management signals its commitment by stating a position that through clear, unambiguous policy and implementation procedures. When management supports the 14 Elements, it also indicates a broad commitment to the issues include in the reviews. It then supports continuous improvement in safety and health through ongoing involvement, allocation of resources and feedback.