Uop Learning Teams Into The Storming Phase example essay topic
The text, Organizational Behavior, 9th Edition, states that a primary concern is the initial entry of members to a team. This stage may be uncomfortable to some. For instance, at the University of Phoenix (UoP) learning teams are formed in the beginning of each class. Most learning teams are formed when students first begin taking classes at UoP and are, for the most part, maintained throughout the students' time at the school.
During that first class period it may be uncomfortable for a group of strangers to begin talking and forming a team. The text says that during this stage individuals ask a number of questions such as, "What can the group do for me?" What will I be asked to contribute?" Can my needs be met... ?" (p. 268, P 2) Individuals are getting to know each other and trying to determine where they fit best. Once the team is formed, the next step the team will encounter is storming. The storming stage begins when the team is presented with tasks.
"The storming stage of group development is a period of high emotionality and tension among the group members". (p. 269, P 1) The team enters the storming stage as different ideas are presented for consideration. Topics that send UoP learning teams into the storming phase are, when and where to meet, which topic to do a presentation or paper on, or deadlines for assignments. During this phase team members become more familiar with the personality types of each other. The storming stage can also be very uncomfortable as feelings and emotions tend to run high when everyone is trying to present and establish his or her point. The storming phase of team development can either make or break a team.
An effective and non confrontational way to enter the storming phase is by brainstorming. Putting everyone's ideas and thoughts onto paper and considering each idea equally. If team members are unable to agree to certain terms, the team is disbanded and moves immediately in the adjourning phase. If team members are able to agree and make "efforts to find ways to accomplish team goals while also satisfying individual needs" (p. 269, P 1), then members have taken the first step towards nor ming. The nor ming stage is the quiet after the storm. It is where team members begin to come together as one unit and adjust individual behaviors to each others's types while developing habits that make the team work in a more natural and fluid manner (Wikipedia, 2005).
An example of nor ming in action, which all UoP learning teams encounter, is creating the learning team charter. During the nor ming stage, the team agrees upon rules, guidelines, acceptable behaviors and consequences. The learning team charters at UoP are to be completed at the start of every new course whether the team has changed or not. The charter asks questions such as when and where the team will meet and how it will be decided, how the team will manage conflict, and what the goals of the team are. Once this stage is complete, the team is well on its way to effectively accomplishing tasks or assignments. Ground rules are set and personalities have been evaluated.
The team is now ready to tackle assignments and perform tasks as a harmonious unit. "The performing stage of group development... marks the emergence... of a well-functioning group" (p. 269, P 3) Once the team has reached the performing stage, it can more easily conquer conflict therefore spend more time on accomplishing tasks. After a learning team has been formed and members have gotten to know each other and how to better deal with each other in certain circumstances, deciding on presentation topics, meeting times and places, and how to solve problems comes with ease and more time can be spent working. The team has become interdependent thereby becoming a high performing unit.
Most UoP learning teams operate at the performing stage throughout an entire five week course. If the team members are breaking up or graduating, the team will move into the adjourning phase. In 1977, Tuckman updated the model to include the adjourning phase. The adjourning phase is exactly what it sounds like, the dismantling or end of the team.
Considering work teams, the book states that team members must be able to adjourn quickly and reconvene later if necessary (p. 270, P 1). As far as UoP teams are concerned adjourning could occur when one or more of the team members are forced to leave the team to attend another class. That team must perform without that member. Because many UoP teams stay together throughout their time at the school, rather than moving to the adjourning phase, they move to the transforming stage which is a phase of achievement (Wikipedia, 2005).
As stated earlier, all teams, social, academic, and professional go through these phases whether they define them in this sense or not. All teams form together, norm together, perform as one, and either adjourn once the task is completed or begin performing another task. While more permanent teams revert back to the performing stage most often, "even the highest performing teams will revert to earlier stages in certain circumstances" (Wikipedia, 2005). Adding a new member will send developed teams into the forming stage, all teams will face conflict and that may send the team into the storming phase, resolving that conflict shifts the team into nor ming and eventually the team will begin to perform again as a powerful harmonious unit.
Bibliography
Schermerhorn, J.R., Hunt, J.G., & Osborn, R.N. (2005).
Organizational Behavior. 9th edition, Chapter: 9. New York: John Wiley & Sons, Inc. Smith, M.K. (2005) 'Bruce W.
Tuckman - forming, storming, nor ming and performing in groups, the encyclopaedia of informal education. Retrieved July 12, 2005 from web Forming-Storming-Forming-Performing.
2005) Retrieved July 12, 2005 from web.