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  • Ritz Carlton Pyramid Plan And Budgets
    1,767 words
    In 1983, President and COO, Horst Schulze, decided upon a strategy to manage the Ritz Carlton in order to compete on quality. The strategy affected the entire organization, with significant differences in: . Defining traits of all company products defined in the company Credo. Translating the Credo into basic standards to clarify the responsibilities for employees. Personally train employees the new Ritz-Carlton Credo and basic standards (the Gold Standards). Aggressively instilling a passion fo...
  • Six Sigma Levels Of Quality
    2,671 words
    SIX SIGMA: BREAKING THROUGH THE QUALITY HYPE TERM PAPER SUBMITTED TO IN PARTIAL FULMILLMENTOF THE REQUIREMENTS FOR OPERATIONS AND PROJECT MANAGEMENT BUSH 6110 BY NOV 21 2001 ABSTRACT Writer: Title: Six Sigma: Breaking through the Quality Hype Institution: Degree: Master of Business Administration Year: 2001 Motorola's Robert Galvin came up with it and breathed life back into the company, snagging a Baldrige Award in the process. Larry Bossily rebooted Allied Signal with it and then sold General ...
  • Five Basic Processes Six Sigma Methodology
    1,040 words
    Our company has recently implemented a management technique known as Six Sigma that has been generating great productivity results for our firm. Six Sigma is based on the deceptively simple idea that being the best at whatever you do can have a near miraculous impact on a business and the bottom line. In fact, the gains promised by upper level management sounded almost too good to be true. The five basic processes Six Sigma methodology employs are: processes defining, measuring, analyzing, impro...
  • Part To The Correct Purchasing Organization
    950 words
    While working in procurement at Lockheed Martin Missiles and Space in Sunnyvale, California, there were many processes in place that needed improvements. In this paper I plan to analyze how the organization I worked for improved its' processes. I will provide examples to support the processes and my own ideas for improving them. In my organization we purchased electronics for all the programs within Lockheed Martin that were based in Sunnyvale. Some of the processes that my organization was impr...
  • Eastern Weak Links Eastern
    515 words
    Background Eastern Financial Florida Credit Union is the largest credit union in South Florida. The last three years have been intensive with rates dipping to there lowest in 40 years. Because of this, 92% of mortgage holders had economic reasons to refinance. Eastern exists to achieve goals to improve member service, work performance and increase profitability; however, certain factors limit their capacity to manage constraints and they needed help. Eastern Weak Links Eastern needed help becaus...
  • Six Sigma Black Belts Help Green Belts
    1,388 words
    ... It also separates the "vital few" from the "trivial many" (the projects that will have the most impact versus those that could stand improvement but are not critical). Measure: The team identifies the key internal processes that influence Cts and measures the defects currently generated relative to those processes. Analyze: The team discovers why identifying the key variables that are most likely to create process variation generates defects. Improve: The team identifies the maximum acceptab...
  • Capability Maturity Model The Software Process Framework
    7,585 words
    The SEI is often identified with its CMM (R) work. Over the years, the SEI has developed six Capability Maturity Model products. Some are new and build on the work of the older ones. CMMs that the SEI is currently involved in developing, expanding, or maintaining are o CMMI (R) (Capability Maturity Model Integration) o P-CMM (People Capability Maturity Model) o SA-CMM (Software Acquisition Capability Maturity Model) Legacy CMMs that have been incorporated into CMMI models, and therefore are no l...
  • Drilling Portion Of The Process
    1,507 words
    Central Issues When looking at the Donner Company in 1987, there are some initial concerns. The company as a whole does not have a true sense of how long it takes them to do what they do, and their process flow table is made up of "guesstimates", as throughput time at individual processes have not been formally taken. The company appears to be operating below capacity based on their need to rework their products often, find things for people to do, and meet deadlines that are based on fuzzy esti...
  • Points Against Markham's Claims Of Trade Secrets
    774 words
    A Trade Secret as defined by the Uniform Trade Secret Act (UTSA) could be a formula, a process, a device, or item of information used by a business that has economic value because it is not generally known or easily discovered by observation or examination and for which reasonable efforts to maintain secrecy have been made. The following types of information have previously been found to qualify as proper trade secret subject matter: 1. Customer lists 2. Chemical processes and formulas 3. Algori...
  • Framework For Managing Process Improvement
    557 words
    Purpose: In 1994, the Office of the Assistant Secretary of Defense, Director of Defense Information, issued the Framework for Managing Process Improvement, A Guide to Enterprise Integration, providing Department of Defense functional managers with the processes and procedures that should be applied when conducting process improvement projects throughout the DoD. Since that time there have been various publications, policies and instructional material developed. This handbook is a further develop...
  • Process Improvement Issues Throughout Superlative 1 2
    5,041 words
    2162 CIT - Software Quality Principles Semester 2-2002 Assignment 2 - Strategic Action Plan Due: 5.00 pm, 25 October 2002 Team Members: Billy Bloggs Student Id: 123456 Jane Doe Student Id: 234567 Contents 1. Introduction 4 1.1. Purpose 4 1.2. Acronyms 4 1.3. Reference 4 2. Overview 5 3. Executive Summary 6 4. Business Case for SPI Initiative 7 4.1. Business Rationale 7 4.2. Guiding Principles 7 5. Process Improvement Goals 9 5.1. Short-Term Goals 9 5.2. Long-Term Goals 9 6. Assumptions, Risks an...

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