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  • Six Sigma Levels Of Quality
    2,671 words
    SIX SIGMA: BREAKING THROUGH THE QUALITY HYPE TERM PAPER SUBMITTED TO IN PARTIAL FULMILLMENTOF THE REQUIREMENTS FOR OPERATIONS AND PROJECT MANAGEMENT BUSH 6110 BY NOV 21 2001 ABSTRACT Writer: Title: Six Sigma: Breaking through the Quality Hype Institution: Degree: Master of Business Administration Year: 2001 Motorola's Robert Galvin came up with it and breathed life back into the company, snagging a Baldrige Award in the process. Larry Bossily rebooted Allied Signal with it and then sold General ...
  • Total Quality Management
    1,090 words
    Introduction In the early 1990's, the concept of Quality Service as a differentiating factor came to life in the hospitality industry. Hotel companies and restaurants implemented quality assurance programs and referred to their quality service in their advertising. Significant efforts were made to implement Total Quality Management practices - which at that time had been ubiquitous for years in the manufacturing industry - in order to not only maintain product quality, but more specifically to i...
  • Quality Control
    451 words
    12/12/04 Topics in Liberal Arts Math. Quality Control Quality control, as described through the Encarta Dictionary, is a system used in many companies, departments, and businesses for achieving or maintaining a desired level of quality in a manufactured product by inspecting samples and assessing what changes may be needed in the manufacturing process. To do this inspectors are hired and made to look over every step of the manufacturing process to make sure the product is as the company's standa...
  • Iso 9000 Quality System Standard
    1,915 words
    ISO 9000 Nowadays, the quality standards play a very important role in the international business. The movement towards standardization began changing the whole concept of managing business. The importance of quality awareness is accepted by a great number of companies in Europe and in the United States. It is recognized as an essential criteria for the sale of products and services all over the world. What should be remembered is that most companies will benefit from becoming registered to an I...
  • Six Sigma Black Belts Help Green Belts
    1,388 words
    ... It also separates the "vital few" from the "trivial many" (the projects that will have the most impact versus those that could stand improvement but are not critical). Measure: The team identifies the key internal processes that influence Cts and measures the defects currently generated relative to those processes. Analyze: The team discovers why identifying the key variables that are most likely to create process variation generates defects. Improve: The team identifies the maximum acceptab...
  • Process Quality Control To Product Development Quality
    3,556 words
    PREFACE Product development knits a new technology or novel idea together with specific customer requirements to fill a corporate strategic need. The customer requirements are deployed through the hierarchy of the product and through time as the technology being embodied in the product is refined. The deployment of customer requirements into a product involves numerous decisions at all product hierarchical levels. Some useful concepts in understanding the complexity of decisions in product devel...
  • Process And Product Quality
    709 words
    - In a sharp contrast to the HDS, my former company failed in many of the areas stated in the article. The division's Plant Manager formed a "leadership committee" which consisted of all department managers and a select group of lead supervisors. Unfortunately, many of the key committee members only approved opportunities which would benefit their departments. These "hidden agenda items" played a major role in undermining any beneficial process improvement programs. Rarely were issues documented...
  • Customer Satisfaction And Quality Improvement Objectives
    6,167 words
    ABSTRACT: Total quality management is a process that improves overall organizational productivity and quality. TQM empowers employees to actively participate in the improvement of quality. Quality and productivity teams are created, training budgets are allocated and statistical techniques are used to assist in identifying defects and carrying out preventive actions. Moreover, TQM stresses coordination between different departments in an organization. The concept of TQM generally applies to manu...
  • Deming's Philosophy Of Total Quality Management
    2,258 words
    What is TQM and how can it be implemented in industry today? In society today quality plays an important role in customer satisfaction. A classic example of customer's being discouraged due to poor quality would be the case of Skoda cars. In the 80's and early 90's Skoda was known for it poor quality and this in turn affected both the brand image and also sales of the company. Once the Volkswagen Group overtook it in 1994, strategies have been implemented to put quality back into the product and...

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